- createTicket(__namedParameters): Promise<{
category: null | string;
created_at: string;
deleted: boolean;
department_id: null | number;
description: string;
description_text: string;
due_by: string;
email_config_id: null | number;
fr_due_by: string;
fr_escalated: boolean;
group_id: null | number;
id: number;
is_escalated: boolean;
item_category: null | string;
priority: number;
requested_for_id: number;
requester_id: number;
responder_id: null | number;
source: number;
spam: boolean;
status: number;
sub_category: null | string;
subject: string;
type: string;
updated_at: string;
}>
-
Parameters
-
__namedParameters: CreateTicket
Returns Promise<{
category: null | string;
created_at: string;
deleted: boolean;
department_id: null | number;
description: string;
description_text: string;
due_by: string;
email_config_id: null | number;
fr_due_by: string;
fr_escalated: boolean;
group_id: null | number;
id: number;
is_escalated: boolean;
item_category: null | string;
priority: number;
requested_for_id: number;
requester_id: number;
responder_id: null | number;
source: number;
spam: boolean;
status: number;
sub_category: null | string;
subject: string;
type: string;
updated_at: string;
}>
Create a Ticket This API helps you to create a new ticket in your service desk.