Function createTicket

  • Create a Ticket This API helps you to create a new ticket in your service desk.

    Parameters

    • __namedParameters: CreateTicket

    Returns Promise<{
        category: null | string;
        created_at: string;
        deleted: boolean;
        department_id: null | number;
        description: string;
        description_text: string;
        due_by: string;
        email_config_id: null | number;
        fr_due_by: string;
        fr_escalated: boolean;
        group_id: null | number;
        id: number;
        is_escalated: boolean;
        item_category: null | string;
        priority: number;
        requested_for_id: number;
        requester_id: number;
        responder_id: null | number;
        source: number;
        spam: boolean;
        status: number;
        sub_category: null | string;
        subject: string;
        type: string;
        updated_at: string;
    }>

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