Function getServiceItems

  • View List of Service Items This API lists all service items in your Freshservice service desk.

    To view items belonging to a particular category, use the filter below

    Parameters

    • __namedParameters: GetServiceCategories

    Returns Promise<Partial<{
        allow_attachments?: boolean;
        allow_quantity?: null | boolean;
        botified?: boolean;
        category_id: number;
        child_items?: string;
        ci_type_id?: null | number;
        configs?: null | Record<string, any>;
        cost?: number;
        cost_visibility?: null | boolean;
        create_child?: boolean;
        created_at?: null | string;
        custom_fields?: string;
        deleted?: boolean;
        delivery_time?: null | number;
        delivery_time_visibility?: null | boolean;
        description: string;
        display_id?: number;
        group_visibility?: number;
        id?: number;
        is_bundle?: boolean;
        item_type?: number;
        name: string;
        product_id?: null | number;
        quantity?: null | number;
        short_description: string;
        updated_at?: null | string;
        visibility: number;
        workspace_id?: number;
    }>[]>

    Note

    By default, only service items from the primary workspace will be returned for accounts with the 'Workspaces' feature enabled. For service items from other workspaces, use the workspace_id filter.

    Filter By Handle Category Id /api/v2/service_catalog/items?category_id=[category_id] Workspace /api/v2/service_catalog/items?workspace_id=[id] 'workspace_id' is applicable only for accounts with the 'Workspaces' feature enabled. GET /api/v2/service_catalog/items

    Example

    curl -v -u api_key:X -X GET 'https://domain.freshservice.com/api/v2/service_catalog/items?workspace_id=2'

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